The ability or willingness to provide independent advice is a critical characteristic for financial advisors and financial planners. That’s because the opposite of independent advice is tainted advice that impacts the performance, risk exposure, and expenses of investor assets. However, most investors have no way of determining the actual independence of the advice they receive from their advisors:
Following are a few tips that will help investors determine the “true” independence of the advice that they receive from their financial advisors and financial planners.
Independent advice is based on complete objectivity that’s always in the best interests of investors. The opposite of independent advice is tainted advice that’s impacted by the self-interests of financial advisors and their companies.
Financial advisors, financial planners, and financial services companies provide bad advice for a common reason:
Financial advisors and financial planners are not required to disclose their conflicts of interest to investors. It’s up to the investors to determine the magnitude of the risk for advisors who influence or control their investment decisions. Since most advisors are adept at hiding this risk, most investors don’t know it exists. The same is true when they select financial advisors who don’t have audited track records or mandatory disclosure requirements. It’s up to investors to determine the competence and integrity of advisors.
The financial services industry is a major special interest group that spends hundreds of millions of dollars per year on lobbyists to make sure regulations favor the industry and not investors. This is the reason there are no mandatory disclosure requirements for advisors’ credentials, ethics, business practices, and conflicts of interest. The risks were created by the industry so companies could make more money. Then the risks are hidden from investors by lobbyists, company business practices, and advisors. Investors should be very cautious when they select advisors and follow their advice.
Identifying bad advice at the point of delivery is very difficult. Companies use advertising and PR to create a perception of trust and advisors are skilled at developing friendly relationships. Plus, companies and advisors are careful to omit any information that negatively impacts their sales success. Misrepresentation and omission are two sales tactics that are used by companies and advisors who provide tainted advice.
Following are tips that investors can use to identify tainted advice sooner rather than later:
Any advisor can provide tainted advice, but there are several key advisor characteristics that increase the risk of investors receiving bad advice:
There are three types of financial service companies: Manufacturers, distributors, and companies that do both. For example, a mutual fund family is a manufacturer of investment products. There are also companies that distribute products, but do not manufacture their own products. By far, the riskiest companies are the ones that manufacture and distribute their own products.
You’ve read about companies’ tainted advice that’s caused by conflicts of interest:
Less ethical companies and advisors are very skilled at hiding conflicts of interest. Advisors use personalities to get investors to like and trust them. They use sales skills to get investors to buy their advice and sales recommendations. Because all of the information is controlled by companies and their advisors, investors rarely receive the information they need to protect their interests.
The best way for investors to protect their financial interests is to ask the right questions and require all responses to be in writing. The information should include the following documentation:
This type of documentation has a much higher probability of being accurate than information in sales pitches that’s easy to misrepresent and deny later. Less ethical advisors will not want to provide this type of documentation because it forces them to disclose their weaknesses.